Frequently Asked Questions
How do I schedule or cancel an appointment?
Thank you for choosing the Blue Ridge Surgery Center. Scheduling of a procedure must be done through your physician’s office. If you need to contact us you may call (864) 324-0466. Our fax number is (864) 482-9100.
Do you file my insurance company?
Yes, we will file your insurance company as a courtesy to you. The patient is responsible for any co-payments, co-insurance and deductibles that your insurance company assigns to you.
What insurance carriers does the center accept?
The center accepts most insurance carriers. If you would like to know if we accept your health insurance plan or have any additional concerns or questions, please call our billing office at (864) 482-5141.
How do you bill me?
We will bill you the amount your insurance tells us to according to the benefits you receive from your insurance company. Please be aware that you can also expect a bill from your surgeon, pathologist and anesthesiologist. The bill from Blue Ridge Surgery Center is for the medical equipment, staff, pre-op, recovery space, etc. Your bill from the center is generally much less than the bill you would receive from the hospital.
What if Workers’ Compensation is paying for my procedure?
The center does accept Worker’s Compensation. There is necessary documentation that we will need prior to your procedure. Please call our billing office at (864) 482-5141 for the specific documents we require.
What if I do not have insurance?
We will accept non-insured patients or self-pay patients. You will be required to pay our full billed charge for your procedure. We can discuss a prompt pay discount should you pay for your procedure on or before your date of service. We will work with you to set up a payment schedule should your bill cause undue financial hardship.
Can I eat or drink before my surgery?
For your safety, you cannot eat or drink after midnight on the night prior to your surgery. For specific instructions, please refer our Patient Information brochure. Should you have further questions, please do not hesitate in contacting the Center or your physician.
Is there paperwork involved prior to my procedure?
Yes. All patients are asked to sign a consent form before their procedure to authorize the physician to perform it. Patients under 18 years of age must have a parent or guardian sign the consent.
Will anesthesia be required for my procedure?
Most of our procedures require anesthesia. The anesthesiologist will visit you prior to your surgery to review your medical history, discuss appropriate anesthesia for your procedure and answer your questions.
I am taking medications. Should I stop taking them prior to my procedure?
This will be discussed with your physician. Generally, most medications will continue to be taken prior to your procedure. However, there are exceptions, such as groups of drugs that interfere with blood coagulation. You will be asked for a list of your medications so your physician can discuss with you which medications should be stopped prior to your procedure.
How long will my procedure take?
The length of your specific procedure will be discussed with your physician. Generally, you are in and out of the center in a few hours.
Can I drive home after my procedure?
No. For your safety you cannot drive for at least 24 hours after your procedure. Please arrange to have someone drive you home after your procedure. Your driver must wait in our waiting room during your procedure.
Why do the nurses and my physician ask so many personal questions?
We know that some of the questions seem redundant, but for your safety and comfort, we need to ask several questions that may be personal in nature, including questions about your medications and surgeries.